Kentico newbie - Search & Search Reporting questions

Lindsay Remington asked on July 9, 2019 18:04

I am a new Kentico user. My company is currently using Kentico 9 and is upgrading to Kentico 11 later this year.

In the interim, I am looking for information that can help me understand our current site and customers a little bit better.

Is search reporting available so that I can see what our customers are searching for when they get to our site?
Is it possible to create search synonyms so that when a customer searches for a term, another relevant item also returns in their search?

Thank you!

Recent Answers

Mike Wills answered on July 9, 2019 19:17

Hi Lindsay,

You can use the "On-site search keywords" report in the reporting module to see what your customers are searching for.

https://docs.kentico.com/k9/on-line-marketing-features/web-analytics/viewing-web-analytics-reports

There's also an option use the "Any word or synonyms" search mode. This will cause search to automatically use synonyms of the search phrases. This might have a broader effect than desired, because every word is expanded into its synonyms as defined by the WordNet lexical database.

https://docs.kentico.com/k8/configuring-kentico/setting-up-search-on-your-website/configuring-search-assistance-features

If you want more control, it may be easier to add additional tags or keywords to the content that is being searched.

Mike

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