Kentico 10 Staging Module Error

Brian Brown asked on January 26, 2022 16:51

We just upgraded from Kentico 9 to Kentico 10 (we will be going to 12 shortly) but in the staging module I'm getting this message on Staging -> Pages

XML definition file not found.

Setting up a server worked fine and in the Event Log there is a Warning for

Event ID:1750054

Event type:Warning

Event time:1/26/2022 9:48:03 AM

Source:FiftyOne Degrees

Event code:MissingDeviceData

User ID:53

User name:administrator

IP address:10.17.0.2

Description:Could not load the devices data package.

Machine name:SIIS2012R2DEV

Event URL:/Admin/CMSAdministration.aspx

URL referrer:https://staging-ridemcts.ascedia.dev/Admin/CMSAdministration.aspx

User agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

But I'm not positive if that's related or not.

Thanks for any suggestions!!

Recent Answers

Brenden Kehren answered on January 26, 2022 17:16

Check the /App_Data/CMSModules/DeviceProfile folder for the following files:

51Degrees.dat and devices.xml.

If they aren't there, then find them in a backup of your version 9 site or look for them in a fresh install of version 10 and copy them to your current instance.

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Brian Brown answered on January 26, 2022 17:22

I added <add key="CMSEnable51D" value="false" /> to remove the 51 degrees error and I'm no longer getting the Event Log errors related to that.

I did have those files you mentioned and am unfortunately still getting the

XML definition file not found. on Staging -> Pages

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Brenden Kehren answered on January 26, 2022 17:27

I'd suggest removing the web.config key and disabling it in the database. You can do this in Settings under:

Content > Content management > Mobile development > Enable device profiles

Unfortunately, if you have any Device Profiles created and mapped to any layouts, you may still receive this error.

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Brian Brown answered on January 26, 2022 17:36

Still getting.

XML definition file not found. on Staging -> Pages

Checked console logs and don't see any errors in there either.

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Brenden Kehren answered on January 26, 2022 17:38

After these changes, have you restarted your site to ensure cache is cleared.

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Brian Brown answered on January 26, 2022 17:53

I just now restarted application in Kentico, unfortunately same XML definition file not found error.

Thank you for you help by the way!

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