Kentico 10 is constantly kicking out the admin user.

Adam Jackman-Moore asked on February 22, 2017 07:53

I have installed the free version of Kentico 10 on my host and while i can login as Admin every time i go to do something it boots me back to the login screen. I login and I can do what i was trying to do, but then i go somewhere else and it boots me out again. It is very odd and sporadic. Sometimes i can get to four or five pages but without fail it will eventually kick me out.

Any idea what is going on here? I have Ver 8 running on the same server setup without issue.

Recent Answers

Trevor Fayas answered on February 22, 2017 15:12

There's a couple possibilities to what causes a logout:

  1. Cookie loss. Can you check your cookies that are sent to the server when you get logged out?
  2. IIS App Pool Restart. Check Event logs, is your site recycling frequently?
  3. Web Farm/azure. If you are running on a web farm, or azure, it may be switching you to different servers in which case you should look at the devnet article on storing session either in sql (better), or best use azure Redis cache (best)
  4. Perhaps there is a bug and you need to hotfix, what version of 10 and is there anything already fixed in the Download hotfix bug listing on here?

Can you check those and report back?

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