How to create a Marketing automation

giridhar Addagalla asked on November 12, 2018 05:31

Hi am trying to create a Marketing automation for cart abandoned, I have gone through your documentation, I was struck at a place where i did't find the word Marketing automation, in the documentations you have mentioned that [link text](https://docs.kentico.com/x/aBezAw to login and find the marketing automation but when i entered my admin panel with my admin id i did't find any word called marketing automation under marketing modules(v11). can you please help in that to find the marketing automation so that i can create a complete email cart abandoned, thanks.

Correct Answer

David te Kloese answered on November 13, 2018 09:16

Hi,

yes you can just run the installer again and select modify to add or remove components.

https://content.screencast.com/users/DavidTK/folders/Jing/media/b11a98b3-a3a5-489c-a134-ab3c6313bd70/2018-11-13_0915.png

I'd suggest you create a backup of DB and Files first, just to be sure!

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Recent Answers


David te Kloese answered on November 12, 2018 09:17

Hi,

What license type do you have? As described on the page you link to you'll need an EMS license

Features described on this page require the Kentico EMS license.

https://docs.kentico.com/k10/on-line-marketing-features/managing-your-on-line-marketing-features/marketing-automation/walkthrough-creating-a-marketing-automation-process/marketing-automation-walkthrough-creating-the-process

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giridhar Addagalla answered on November 12, 2018 09:22 (last edited on November 12, 2018 09:27)

Okay thanks, I will check that.

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giridhar Addagalla answered on November 13, 2018 09:10

hi it is an enterprise license and the developers who installed it at first not installed the Marketing automation module i thinks is there any chance to get it back.

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