Get "Load timeout for modules" error on logging in CMS

Hanh Dang asked on March 30, 2016 04:57

Hi all,

I met "Load timeout for modules: ..." error while trying to login to CMS after deploying website to hosting (local is fine). You can see the error in below screenshot

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It work normally for the first time after deployng project or changing something in App_Code but stuck at this screen for other times

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This is a kentico 9 project. I'm not sure that the hosting provider meet the requirment for "Full trust permissions for the ASP.NET application" => Is it the cause? Does anyone meet this bug before? Can we fix this or I have to change hosting provider which meet all requirments?

https://docs.kentico.com/display/K9/Server+and+hosting+requirements

kentico 9 login admin

Correct Answer

Hanh Dang answered on March 30, 2016 17:17

Thank Brenden!

I contacted their support and got an answer that the hosting does not support dynamic compression for some reasons. So, just set doDynamicCompression to false and it will work.

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Recent Answers

Brenden Kehren answered on March 30, 2016 07:03

What's most likely happening is you're running out of memory. Kentico 8 and 9 have a minimum requirement of 1GB of memory and most shared hosting providers don't offer that for $5 or $10 or even $30/month. I'm not stating this is your exact problem, but a good chance this is the issue. If you can remotely connect to SQL then run a query against the cms_eventlog table and look for the top 100 newest records. Probably give you some more info.

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