Forms

Sam Sumpter asked on October 27, 2015 15:29

I have been tasked with creating a form for my company. There are currently several forms on our site built before I was hired. However, when I go to 'Forms' and click 'New Form' and fill out the information, i.e. Form display name, Form code name, etc. and click 'Save' I get a red box with text that says, 'There is already an object named 'Form_WebSite_NameOfForm' in the database. I tried five different names, some of which could not possibly be something on the server, 'Form_WebSite_ijdvsodjf'. It returned the same error. I searched our data base for those names and they are NOT on our DB. What am I doing wrong?

On a side note when I try to add an existing form to a page via a widget (because it won't let me add a webpart) I get an error on the page that says, 'Failed to load widget object. The file CMSWebParts/BizForm/bizform.ascx does not exist.' Again, what am I doing wrong? Kentico shows the bizform as an object I can load, but when i look on the database(s) it indeed is not in the path mentioned. Any help?

Sam S.

forms

Recent Answers

Brenden Kehren answered on October 27, 2015 16:10

Sounds like you have a few things going on. I'd check the site you're trying to perform these actions on and see where the connection string is pointing to.

Secondly, perform an IIS reset on the website, recycle the app pool and restart the website. Might be an issue with caching of db connection.

Thirdly, check the actual file system to see if the ~/CMSWebParts/BizForm/bizform.ascx actually exists in your site.

0 votesVote for this answer Mark as a Correct answer

Sam Sumpter answered on October 27, 2015 16:22

Thanks for your answer. The wisest thing you said is '[I] have a few things going on...' This web site was built in 2008 in Kentico v.5 - by a third party. We are upgraded to 8.1 now. I am the first Web Admin this company has hired. The website resides on a server with many other operations for the company so the securities are not just tight but fluid, meaning they change constantly. I am attending the conference in Orlando in November so I am composing a list of questions I want to ask. I am, needless to say, frustrated. I don't think it's all Kentico, but my lack of training in it and the structure of the site mixed with this CMS is my problem. If I could just get a small measure of success it would be nice. If I don't I might not have this job very long... eek!

Sam S.

0 votesVote for this answer Mark as a Correct answer

David te Kloese answered on October 27, 2015 16:51

Hi,

Did you found out what was the problem in your earlier ticket where you couldn't create pages: http://devnet.kentico.com/questions/can-t-create-new-site-or-page-or-anything

Since the 'can't create form' message could (again) be the security settings for your connection to the Database.

David

1 votesVote for this answer Mark as a Correct answer

Brenden Kehren answered on November 4, 2015 03:45

Ok Sam so this leads me to ask a few more questions. Are you on v5.x or are you on v8.x? If you're on v8, when you upgraded, did you run through each of the major versions as well as run the site after each major upgrade was completed?

0 votesVote for this answer Mark as a Correct answer

Sam Sumpter answered on November 4, 2015 16:22

We are on v8.1 now. I was not involved in the upgrade, it was before my employ here. But I heard a yarn about a very trying time with the upgrade from v5x to v8, (it was a heart-stopping story told with such vigor that I was on the edge of my over-taxed office chair) the upgrade was done wrong and then started over with each step followed with great deliberation. So, I believe it was upgraded properly with the correct steps in the correct order. Eventually.

0 votesVote for this answer Mark as a Correct answer

'dipo Majekodunmi answered on December 22, 2015 13:47

Just ran into the same issue. Turns out the issue is with the permissions of the user connecting to the database. I added the user to the role db_owner and that resolved the issue. Hope this helps.

0 votesVote for this answer Mark as a Correct answer

Sam Sumpter answered on December 22, 2015 16:30

Thanks for your suggestion 'dipo. I am going to try this next. Have a kick ass day!

Sam S.

0 votesVote for this answer Mark as a Correct answer