error installing kentico 13 version trial

Carlos Granados asked on March 23, 2021 23:08

Hello,

Can someone help me, when installing kentico 13 it shows me the following error.

![Image Text]

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Recent Answers


Brenden Kehren answered on March 24, 2021 01:48

The screenshot shows the process is deleting unchecked modules, which modules did you leave out? There is a log file found in C:\Program Files (x86)\Kentico\13.0, did you check it out and see what additional details it may provide you?

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Carlos Granados answered on March 24, 2021 13:36

Hello,

the file does not show much information about the error.

Here I leave the trace:

[2021-03-24 07:27:53] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:53] Modifying main project file finished. [2021-03-24 07:27:53] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:53] Modifying main project file finished. [2021-03-24 07:27:53] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:53] Modifying main project file finished. [2021-03-24 07:27:53] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:53] Modifying main project file finished. [2021-03-24 07:27:53] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:53] Modifying main project file finished. [2021-03-24 07:27:53] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:54] Modifying main project file finished. [2021-03-24 07:27:54] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:54] Modifying main project file finished. [2021-03-24 07:27:54] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:54] Modifying main project file finished. [2021-03-24 07:27:54] Modifying main project file (CMSApp.csproj)... [2021-03-24 07:27:54] Modifying main project file finished. [2021-03-24 07:28:23] Deleting unselected modules. [2021-03-24 07:28:23] Unselected modules have been deleted. [2021-03-24 07:28:23] Copying files was finished successfully. [2021-03-24 07:28:23] [2021-03-24 07:28:23] Writing application name to the config file... [2021-03-24 07:28:23] Application name has been written. [2021-03-24 07:28:23] Installation failed.

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Brenden Kehren answered on March 24, 2021 14:14

The screenshot shows the process is deleting unchecked modules, which modules did you leave out?

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Carlos Granados answered on March 24, 2021 16:28

this is the end of the log, it doesn't really show me information about the module that is causing the problem.

Image Text

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Jeroen Fürst answered on March 25, 2021 08:25

Hi Carlos,

Can you verify that you have the right permissions to store the application in inetpub? Maybe you could try to install it somewhere else to ensure it has nothing to do with IIS. Alternatively you could update the installer with the latest hotfix or download Refresh 1.

Cheers, Jeroen

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