Error executing child request for ChartImg.axd Kentico 9

Jonathan Mora asked on December 22, 2016 00:19

We have problems in the reporting when we want to create one we receive the a message to search in the Event Viewer, when we found the issue it says this Error executing child request for ChartImg.axd

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Roman Hutnyk answered on December 22, 2016 08:42

Does this happen for any report you are creating, or any particular (e.g. report with a chart).

What about existing reports? Does they work correctly?

Have you tried to clone existing one and modify it?

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Jonathan Mora answered on December 22, 2016 17:42 (last edited on December 22, 2016 17:44)

It happens for all of them.

I have Windows Server 2012 R2, IIS 8, with IIS pool in V4 and Pipeline Mode in Integrated We check the we.config httphandlers and have this:

  <add path="ChartImg.axd" verb="*" type="System.Web.UI.DataVisualization.Charting.ChartHttpHandler, System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" validate="false" />
  <add type="DevExpress.Web.ASPxUploadControl.ASPxUploadProgressHttpHandler, DevExpress.Web.v13.1, Version=13.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a" verb="GET,POST" path="ASPxUploadProgressHandlerPage.ashx" validate="false" />
  <add type="DevExpress.Web.ASPxClasses.ASPxHttpHandlerModule, DevExpress.Web.v13.1, Version=13.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a" verb="GET" path="DX.ashx" validate="false" />    
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