Email Scheduler Kentico 13 Not sending Email and Kentico Email Helper not sending email instantly

Izhar Anjum asked on March 6, 2024 15:09

Hi Team,

I am using Kentico 13.0.0 and mvc application. I have configured email in the kentico admin and I am able to send email through that but while sending email through my mvc application using kentico api helper which is available in mvc site, the email is going to email scheduler rather than send it quickly and also scheduler not sending email.

Recent Answers


Juraj Ondrus answered on March 7, 2024 08:27

I would recommend applying the latest hotfix first to exclude already known and fixed bugs. There were some in the email engine as well as in scheduler.
Then, if you do not want to use the email queue, use appropriate overload which sends the emails immediately and not through the queue - using the "sendImmediately" parameter set to true.
For the scheduler, please read the documentation on scheduler reliability to learn how scheduler works and what can be done to achieve better reliability.
Certain tasks can be executed in the live site app as well.

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