Ecommerce shopping cart

Wei Wang asked on April 12, 2021 16:25

In the Checkout process, the shopping cart is emptied after the Order Summary step and goes to the Payment page. Is it possible to NOT emptied the shopping cart until after the payment process is done?

Thanks, Wei Wang

Correct Answer

Brenden Kehren answered on April 13, 2021 02:07

Wei, if you're using out of the box portal engine processing, then no you cannot have it the way you want. Also from a standard e-commerce approach, you need to be able to store an orders status even if the payment failed so you can track that. Most payment processing systems want an order ID as well when you pass along the payment info.

My suggestion is to create your own custom checkout to get the process order you want.

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Recent Answers


Dmitry Bastron answered on April 12, 2021 16:38

He Wei,

It heavily depends on the implementation. The order gets created and empties the shopping cart when there is a call shoppingService.CreateOrder() made and this call is a part of your e-commerce implementation.

What version of Kentico are you using? Is it Portal Engine or MVC?

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Wei Wang answered on April 12, 2021 16:48

Thanks. We use Kentico 11 portal engine.

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