Duplicated an e-commerce but can't add it to the basket

David Raven asked on October 3, 2022 13:27

We have duplicated an item that we already have for sale in our shop

However, when we try to add the new item to the basket, we see this error message:

Product failed internal Kentico validation when adding to basket

I can't find anything that matches this error message anywhere in Kentico's support repo's

Anyone with ideas what I can check (and where I need to check it) in order for the product to be internally validated?

Recent Answers


Brenden Kehren answered on October 4, 2022 14:59

Can you describe how you duplicated it? Did you duplicate the physical product as well as the page the product represents? Did the product have any options or variants?

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