Does archiving a license free up for a new license

Craig Smith asked on April 8, 2021 19:00

We purchased a 10 licenses package, however over time, our IT dept has changed our internal IP address range a couple times. Each time I create a new license based on the new IP range. If I archive the old unused IP address, does that free up a license so it can be used again?

Thx.

Correct Answer

Dmitry Bastron answered on April 9, 2021 10:23

Hi Craig,

What type of license did you create? Was it live or non-production? If you use a non-production type of license it shouldn't count and you can create however many.

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Craig Smith answered on April 9, 2021 16:34

Hi Dmitry,

Thanks for the response. It seems the Kentico license page has changed overnight. According to the new license page, I still have 7 out of 10 available (two production sites, with one accidentally duplicated).

So it looks like I'm ok, as my IP-based address licenses for internal dev/test systems are not counted against the number of licenses.

IT had all internal computers using public IP addresses at one time and had two (144.xxx.xxx.xxx) but they were non-production (dev/test) websites; they are no longer listed in the license page. IT changed our internal IP addresses to private (10.xxx.xxx.xxx) range, so I thought when asking for new license, it would use up another license.

Thanks for the clarification.

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Juraj Ondrus answered on April 12, 2021 05:31

Just to clarify: non-production keys do not count to the limit. Domain alias keys do not count either, they have to be just approved. Only the production license keys count to the limit. Archiving a key does not free up slots (this way everybody would have basically unlimited sites license). If you make a mistake and generate e.g. a dev key as the production key, contact the account manager who can change this manually for you.

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