Disabling autorsponder causes error

Andy St. Jean asked on August 16, 2019 21:23

Hello

For a form, when I set the autoresponder to 'do not send', I get an error when I try to insert a new record into the form. The logs report back that it was due to a invalid email address being input, even though a valid address was entered.

I'm new to kentico and have no idea what could be causing this... If you could leave your thoughts or suggestions below it would be greatly appreciated.

Thanks!

Recent Answers


Brenden Kehren answered on August 16, 2019 21:49

If you have the auto responder setup to not send, then it's not the auto responder with the faulty email address. Check out the email notification email and make sure it has a proper email address in the to and from fields.

3 votesVote for this answer Mark as a Correct answer

   Please, sign in to be able to submit a new answer.