Custom deletion of contacts

Faye Spath asked on October 28, 2022 22:54

I set up the custom delete and in the settings selected the custom delete of contacts I go to schedule taks to run the delete inactive contacts but never hit the break point. I am attaching to the process of the cms and the web but never hit the delete am I missing setting something up?

delete contact management

Recent Answers

Dmitry Bastron answered on October 31, 2022 19:09

Hi Faye,

When you run this task in admin, what status does it show you as a result? Is it "Rescheduled to next day" something?

Contacts deletion task is quite special: it is hardcoded to be run only between 2am and 6am in the morning. When I was debugging this locally, I was changing my computer time to be within this interval and then was able to hit the breakpoint.

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Faye Spath answered on October 31, 2022 19:21

@Dmitry Bastron yes I am getting Rescheduled to delete more contacts in next off-peak period so i will try and do that see what happens. thank you

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