Creating a new website

Sherry Collins asked on January 27, 2015 13:52

I am using the full trial version and am trying to create a new website. The application is throwing an error which I pulled from my event log. Any ideas on how to solve this?

Exception information: Exception type: Exception Exception message: [ImportWizard.ImportSettings]: Import settings has been lost. at CMSModules_ImportExport_Controls_NewSiteWizard.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at CMSMasterPages_UI_SimplePage.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at CMS.UIControls.CMSPage.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

application error

Recent Answers

Roman Koníček answered on January 27, 2015 14:15

Hi Sherry,

The error typically indicates the app pool was recycled during this event. Could you please check the event log to see if you see any STARTAPP, or ENDAPP Event codes around the time you attempted the import? Also, is it possible to enable the debug mode and send us the full error details?

If you are receiving the start/endapp during the import process the import will never complete. The application pool is outside the control of Kentico, so you will need to find a way to prevent the app pool from restarting during the import. You could try assigning a separate app pool to this application if you are sharing the app pool with another application on the server, or you could also try running the import when the site isn’t under a high load.

Best regards, Roman Konicek

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Sherry Collins answered on January 27, 2015 14:36

I have run into another problem. I tried to run the application in debug mode and the project would not build. I just realized I did not apply the hotfix. When I went to install the hotfix 8.0.21 I got an error Cannot apply hotfix missing hotfix.txt.

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Roman Koníček answered on February 26, 2015 13:31

Hi Sherry,

Could you please go to ~\App_Data\Install folder, is there a Hotfix.txt file? Also could you please send me a screenshot of the error?

Thanks in advance.

Best regards, Roman Konicek

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