Contact form Autoresponder.

Vic Carter asked on April 11, 2014 08:30

Has anyone experienced an issue where the autoresponder is not being sent automatically. If we push it manually from the CMSDesk, it does in fact get sent, but upon submission of the form, only the primary notification email is being sent out. It does not show up in the e-mail queue or in DYN. All other messages work just fine, this appears to be an issue with it being triggered by the form.

Any thoughts?

Recent Answers


Brenden Kehren answered on April 11, 2014 09:40

Just tested on 2 sites running v8 and don't see an issue. Autoresponder gets sent once and notification gets sent once.

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Vic Carter answered on April 11, 2014 09:44

Yeah I am doing some support for another group and I have not seen anyone else having this issue. Just posted here as due diligence.

Thank Brenden

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Brenden Kehren answered on April 11, 2014 09:51

There's another post about this as well, maybe a hosting or mail provider issue? Check with them and see if they're having any issues?

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