Clean Install - Settings Page Not Loading

Jim Piller asked on July 13, 2017 13:08

Hello Boys and Girls,

I have a clean install of Kentico 10.0.27 and I've deployed it to Microsoft Azure. Everything was working just fine and I had just added credentials in the settings for the email server for SendGrid when all of a sudden, the settings screen started getting a Run time Error. Now it doesn't matter what I click on in the settings area, it always just shows a Run time Error on the right hand side of the screen. Any thoughts on what happened or how to fix it? I'm using Chrome as my browser and everything has been fine up to this point.

Image Text


Jim P.

Recent Answers

Brenden Kehren answered on July 13, 2017 16:44

Most likely don't have enough memory to run the application. What setup are you using for this website? If you're using anything with a 1.75GB of ram, you will run into problems as the hosting requirements state you need at least 4GB of ram.

The quick fix is to stop and restart the Azure instance and navigate to that page and it will rebuild the page but it could cause problems later on other pages. Solution is to up your memory.

1 votesVote for this answer Mark as a Correct answer

   Please, sign in to be able to submit a new answer.