Cannot create new form

Anthony Corbeil asked on October 19, 2018 15:30

Hey there I am trying to create a new form for my site but the option is greyed out?

See Screenshot

https://imgur.com/a/7bgKRQk

Recent Answers


Brenden Kehren answered on October 19, 2018 15:39

You need to get a hold of a global admin to give you rights to add a new form.

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Anthony Corbeil answered on October 19, 2018 15:41

I am the only admin....

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David te Kloese answered on October 19, 2018 15:41

What does it say when you hover over the button?

Are you using the Free version? As that will limit you to only 1 form.

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Anthony Corbeil answered on October 19, 2018 15:45

Just had a red circle with a line through it. No its not free version, I have 36 other forms already and I can modify change any of them still...

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David te Kloese answered on October 22, 2018 09:10

In case it's not solved yet can you check you're permission level in the Users module:

Users

If you can't reach that module or see other users grayed-out you might have not sufficient permissions and need a Global Administrator as Brenden suggested.

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Anthony Corbeil answered on October 22, 2018 13:44

Hey I don't have a users module by the looks of it. Here is what I see:

https://imgur.com/a/X1gi6M1

https://imgur.com/a/Cg8DUtr

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Brenden Kehren answered on October 22, 2018 13:48

Them you no longer have access to the forms application. You need an administrator to update your permissions.

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Anthony Corbeil answered on October 22, 2018 16:40

Indeed it was a permission setting, our vendor accidentally disabled.

Thank all you guys very much for your quick troubleshooting!

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