Bi-directional sync between Kentico and Salesforce

NS Kentico asked on August 9, 2021 20:36

We are syncing contacts from Kentico to Salesforce with a minimum scoring rule but contact is not updating in Kentico, when we are trying to update the contact info in Salesforce. Is there a way to enable the bi-directional sync between Kentico and Salesforce?

salesforce sync

Correct Answer

Ondrej Henek answered on October 10, 2022 11:28

Bi-directional contact synchronization will be included in the new Kentico Xperience 13 Refresh 8 - released in December 2022!

Thanks to our MVPs for the response. We took your feedback into account and we are improving the integration. For more information on what is coming visit our roadmap at https://roadmap.kentico.com/tabs/3-kentico-xperience-13.

0 votesVote for this answer Unmark Correct answer

Recent Answers

Liam Goldfinch answered on August 9, 2021 23:18

I am pretty sure the Kentico/Salesforce integration is only one way, Kentico has built-in replication for converting Xperience contacts into Salesforce leads. Anything more than that would require custom development, through use of the Force.com API.

1 votesVote for this answer Mark as a Correct answer

Brenden Kehren answered on August 11, 2021 15:46

Liam is correct, the integration with Salesforce is only a one-way push to Salesforce.

1 votesVote for this answer Mark as a Correct answer

NS Kentico answered on August 11, 2021 15:52

Thank you so much guys!

0 votesVote for this answer Mark as a Correct answer