I understand that completely. I'm not looking for something specific at all. But it would be helpful to know what is "safely customizable" . Something as simple as "This field can be used as a simple storage mechanism for various end-user settings" or "this field is used internally by Kentico".
My primary concern would be that I would use something like this, and then some future hotfix or update then uses it for a different purpose. And because it wasn't documented one way or the other, I don't really have a reliable way to know what the chances are of that happening.
I posted here first, rather than emailing support, because it seemed that this would be the type of thing that could be useful for others who have the same or a similar issue. And if I were to ask using email, this information would just remain private.