Connect Kentico to MS Dynamics 365 Out-of-the-box

Why Integrate with a CRM?

In general, a CRM is a must for every business that has customers, partners or suppliers. It significantly helps manage relationships and interactions with all of these parties across various channels. As a website is typically one of the these channels (e.g. it is one of the sources of your leads), there is a need to integrate it into your business to provide you with a 360 degree view of your customers and deliver them the best experience possible. 

There were two CRMs on our radar to integrate Kentico with: MS Dynamics 365 and Salesforce. Today we are introducing a CRM Connect, a MS Dynamics 365 connector for Kentico.

The Salesforce connector with the same capabilities is on our Technology Partnership Roadmap for Q3 2017.

Who made the connector and what does it mean for me?

CRM Connect was built by our technology partner Emakina CEE. Being powered by Kentico's Technology Partnership Program means that it was validated by Kentico to ensure that it meets required quality and security standards, and performs well on the Kentico platform. At the same time there is guaranteed technical support, hotfixing, and regular updates to Kentico's latest version provided by the partner. This means it is a risk-free extension that you can use for your projects.

What does the connector do for me?

There is no doubt that many of our partners have already created many different connections to many different systems, including CRM. However, it usually means creating the integration from scratch and spending hours and hours on heavy testing and future maintenance. With CRM Connect, you don't have to.  It is an out-of-the-box product: install it, configure it, do some basic testing of your whole environment, and you are ready to go.

Currently the following synchronization scenarios are supported:

1) Transformation of form submissions into your preferred CRM entity (e.g. transforming registration form submissions into leads in CRM)

2) Synchronization between contacts and your preferred CRM entity (e.g. synchronizing contacts in Kentico with leads in CRM). You can configure the system to perform one-way or bidirectional synchronization.

How much does it cost?

CRM Connect is available for both CMS and EMS. Of course, you have to have an EMS license to be able to work with EMS contacts.

It costs 2999 USD  + 30% maintenance renewal. Furthermore, there is a free 2-hour consultation package included to help you start the right way. If there is a need to have any additional consulting that exceeds standard technical support, you can buy 1 consultation credit (30 minutes) for an additional 89 USD.

Download it and test it!

You can find the connector on our Marketplace. Download it and give it a try!

Do you want to see the connector in action?

Feel free to register for the upcoming technical webinar (March 28, 5:00 PM - 6:00 PM CEST) to learn more about how it works, and how to set it up for different synchronization scenarios. I’m looking forward to seeing you there!