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Member	Chanan - 9/18/2012 8:51:20 AM Time zone in outlook events We are using 6.0.41. I noticed a bug was fixed in hotfix 31: http://devnet.kentico.com/Bugtracker/Version-6/Booking-system-Outlook-and-Time-zones.aspx However, we are still having this porblem. When Clicking Add To Outlook on an event we are getting the time with no time zone so the time is wrong on the meeting request in outlook.

Member

kentico_edwardh - 9/18/2012 10:09:24 AM

RE:Time zone in outlook events

Hello,

Can you please check if you have the enable time zones option and a specific time zone set for your site in Site Manager --> Settings --> System? Please remember to check both the site and global level settings.

Also, when you mouse over "Add to Outlook" link button, what is the URL generated? Does it contain timezoneid parameter, or eventid parameter only, e.g. like this?

http://<domain>/CMSModules/EventManager/CMSPages/AddToOutlook.aspx?eventid=643

Best Regards,
Edward Hillard


Member	Chanan - 9/18/2012 10:15:10 AM RE:Time zone in outlook events Yes it is set correctly. I also tried to set it in the control itself. The link does not have timezone, only event id.

Member

kentico_edwardh - 9/19/2012 1:10:43 PM

RE:Time zone in outlook events

Hello,

If you edit the .ics file in notepad, does it look similar to this:

BEGIN:vCalendar
METHOD:PUBLISH
BEGIN:vEvent
DTSTAMP:20120919T151433Z
DTSTART:20120920T140622Z
DTEND:20120920T150622Z
LOCATION:bxxx
DESCRIPTION:bxxx\n\nbxxx
SUMMARY:bxxx
PRIORITY:3
BEGIN:vAlarm
TRIGGER:P0DT0H15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:vAlarm
END:vEvent
END:vCalendar

Once you enabled the time zones at both the site and global level, can you please go back and re-save the event from the Form tab, then try the Add to Outlook link again.

Also, just to clarify your original statement "we are getting the time with no time zone".

When you import the event into outlook, it will not include original time zone from the event. For example, if the event from Kentico is set to start at 10AM EST, and you are adding the event in PST, the event start time will be 7AM PST in Outlook.

Best Regards,
Edward Hillard

Member

Chanan - 9/27/2012 8:56:37 AM

RE:Time zone in outlook events

Here is what I have:

BEGIN:vCalendar
METHOD:PUBLISH
BEGIN:vEvent
DTSTAMP:20120927T094918Z
DTSTART:20120918T120000Z
DTEND:20120918T123000Z
LOCATION:Meet in the 1st floor lobby.
DESCRIPTION:Bring your sneakers and join your HealthEd colleagues in a 1.5 to 3.0 mile walk.Â Weâ€™ll cruise the neighborhoods of Clark, perhaps a trip to Dunkin Donuts, Rahway River Park and more. Rain or shine!\nUse just 30 minutes of your day to re-energize and get moving!\n\n\nMeet in the 1st floor lobby.
SUMMARY:Walk Group
PRIORITY:3
BEGIN:vAlarm
TRIGGER:P0DT0H15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:vAlarm
END:vEvent
END:vCalendar

Resave and publish did not help.

"we are getting the time with no time zone" - I compared that ics file to a file from goto webinar:

BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
BEGIN:VTIMEZONE
TZID:Pacific Time (US & Canada)
BEGIN:STANDARD
DTSTART:20061105T020000
RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20070311T020000
RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:Daylight Savings Time
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID="Pacific Time (US & Canada)":20120830T110000
DTEND;TZID="Pacific Time (US & Canada)":20120831T000000
LOCATION;ENCODING=QUOTED-PRINTABLE:Webinar - See conference call information below
UID:200000000014072979
DTSTAMP:20120828T165346Z
DESCRIPTION:1. Click this link to join the Webinar:\n\n https://www3.gotomeeting.com/join/855902974/106329967\n\n\n2. Choose one of the following audio options:\n\n TO USE YOUR COMPUTER'S AUDIO:\n When the Webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended.\n\n\n TO USE YOUR TELEPHONE:\n If you prefer to use your phone, you must select "Use Telephone" after joining the Webinar and call in using the numbers below.\n\n\n Toll-free: 1 877 568 4108\n Toll: +1 (415) 655-0069\n Access Code: 184-224-716\n Audio PIN: Shown after joining the meeting\n\n\nGoToWebinarÂ®\nWebinars Made Easyâ„¢\n
SUMMARY;ENCODING=QUOTED-PRINTABLE:Webinar internal rehearsal
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR

In the gotowebinar file you note the timezone info.

Both the Kentico instance and our Exchange server are in our office and set to EST.


Kentico Developer	kentico_ivanat - 10/1/2012 7:04:20 AM RE:Time zone in outlook events Hi, could you please share the screenshot with your event configuration and you site time zone settings. After I enabled site setting I could not reproduce this error so your configuration would be helpful in order to reproduce this issue. Tested on hotfix 49. Thank you. Best regards, Ivana Tomanickova