Hi, could you please upgrade to 3.1a version? The way of sending newsletters has changed in this version and these problems do not already occur. I am sorry for your inconvenience. Best regards, Helena Grulichova

We recently upgraded our license from Professional to Enterprise, how do we convert existing sites? Do we re license the site in our account are they automatically done?

Hello, If you just add the new license key, all features for the Enterprise edition will be unlocked. You don't need to do any further changes. Best Regard, Boris Pocatko

Hi Sean, Unfortuantely, there is no easy way how to set this in version 3.x, but it will be possible to specify it directly in forum group web part's properties in version 4.0, so I would recommend waiting for final release of version 4.0 and then upgrade to it. Best Reg...

Hi, thank you for answering about upgrades. Regards your issue with log on: Could you please check unless anything adds a space in the end while copying your password or in the URL while logging in? Best regards, Helena Grulichova

Hi, Could you please tell me how you ensured that the user name is ‘asdf’? By default it is your e-mail address and it is not changeable. Best regards, Helena Grulichova

Hi, could you please specify which avatars do you mean? E.g. where were these avatars used (and stored) in 3.1a? Was this supposed to be a default feature or some customization? Thank you in advance for information. Regards, Zdenek C.

Hello, I feel embarrassed you are right I thought username stands for firstname and username = email:) So its ok now thank you. But I would never say "username = email" anyway

Hi, Unfortunately this is a known bug in 3.1a version. I am sorry for this inconvenience. This bug was fixed in v4.0. The upgrade is recommended. Best Regards, Juraj Ondrus

Hi Charley, This was bug in some older versions, but it should be fixed in version 3.1a. Could you please upgrade to version 3.1a to fix this issue? Best Regards, Martin Dobsicek