• Invalid URL param hash when using alternate domain
    Question Feb 13, 2023
    We have 2 sets of domains pointing to our UAT admin site. The one set is the default Azure App Service web app domain. The second is a custom domain we own. The A record is pointing to the public IP address of the Azure web app. There is a reverse proxy enabled. If the reverse...

  • Troubleshooting the Page Builder in Kentico Xperience 13
    Knowledge Base Article Oct 11, 2023
    Navigating through the robust Page Builder in Kentico Xperience 13 might sometimes be halted by unexpected error messages and functionality issues. This article delves into common challenges and pitfalls encountered by users, offering insightful solutions and troubleshooting ...

  • Event log writer empty EventTime
    Question Mar 22, 2023
    Hi all We've implemented an event log writer in K13 (.NET framework) to send all logs to an Azure Analytics workspace, as described here: https://docs.xperience.io/custom-development/customizing-event-logging Everything seems to work as expected except for one problem. The ...

  • Restart Scheduler
    Question Nov 10, 2023
    We've had a the scheduler hit a SQL timeout exception and stop a couple of times in the last few months, and would like to put a Azure function in place to check and restart. I believe there is a url that will re-trigger the scheduler. Any thoughts?

  • Kentico 13 Media Library Image Upload Issue
    Question Nov 20, 2023
    What could be causing my newly Uploaded Media Library Images to not display when trying to display them on my web page via their /getmedia URL or when trying to view them via direct path? Image uploads to the media libraries have been working for months now and suddenly a few...

  • Local Smart Search Tasks Filling up
    Question Oct 30, 2023
    We've just had an out of memory exception below System.OutOfMemoryException in CMS.DataEngine.BulkUpdateHandler.StartEvent for CMS.WebFarmSync.WebFarmTaskProcessor.Process. On review I noticed there are 1000's of tasks queued in the Smart search local task (which we don't use...

  • K13 spurious content in search highlight
    Question Jan 11, 2023
    Hello We have a basic k13 Azure Cognitive search implementation with a custom ISearchCrawlerContentProcessor to restrict the page builder content being indexed on included pages. There is a consistent problem when a search executes that the first highlight value in the sys_c...

  • CORS issues after upgrading Kentico 12 to latest hotfix
    Question Feb 14, 2023
    Hi I recently updated our Kentico website from 12.0.77 to 12.0.101 because there was a bug that was solved in a later hotfix. I noticed that after this, well I assume that this caused it, API calls are not processed correctly anymore and resulting in CORS issues. So there is...

  • Kentico k11 and k12 record sequence not matched
    Question Apr 3, 2023
    Hi Members, Is anyone have any idea related the record of the database sequence is not match in **Kentico**. Like: I have a k11 Kentico database and k12 kentico database both contain the same table with same of the record, if we run a query on the database based on the condi...

  • AuthenticationManager.GetExternalLoginInfoAsync() returns null for Kentico 12 MVC
    Question Mar 27, 2023
    I have created a Kentico application on Kentico12 MVC version v12.0.81 and .net 4.6.1 and I have setup Azure ADB2C for external authentication. The application is running fine on dev and test environment and able to get the users data in my code returned from Azure ADB2C. Bu...

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