Hi, There were also some changes in the source files and if you do not have the source code license, you won't be able to fix it. Would it be possible for you to take a backup of your site, try the hotfix on it - if there are any issues, let us know, we will help you to ...

Hello. Your build number states that you are on the basic release of KCMS 5.5. In other words, no hotfix has been applied. Version of your browser is slightly higher that what is supported in KCMS 5.5 (Firefox 3.5 on Mac OS), but it should not be a problem. As a first step,...

Thank you but all of that was unintelligible to me. I am having trouble having a CMSdesk page load in Firefox on a Mac. I have no idea what I'm supposed to do with the hotfix. It says stuff in the instructions like: "Run the SQL script on your database." What does that mea...

Hi, I checked the code generated by css list menu web part and there was not id elements duplicated. Have you changed th e code of css list menu web part? Are you using some external java scripts? As for width of second level of menu, could you please check the link b...

Hi For Importing Webparts. Along with permissions there could be another issue, After long hours spent on the above recommendation, I went to Event Log under Administration (site manager) and I've check the message below the one it says EXCEPTION. Message: Error du...

Hello, Thank you for letting us know about a potential bug. Which hotfix version are you using? I looked at the files you mentioned with the latest hotfix 7.0.27 and did not find any hard-coded values for the logon page. Accessing logon page is achieved using Settings K...

Hello Kyle, I have tried to reproduce the issue by creating a folder, setting a template for it and creating a new page under this folder with different template from the parent folder but the template settings for this page were applied correctly, i.e. I did not get empty ...

Hello, It seems like this was a bug in version 6. However, it was already fixed, so I would advice you to apply the latest hotfix 6.0.58 to solve this issue. I have tried steps you have mentioned with the latest hotfix and it worked correctly, i.e. referenced image in E...

Hello, If this issue also happens with default document types (e.g. Articles - CMS.Articles) and default transformations (e.g. CMS.Articles.Default) for them in Repeater with Carousel web part, it is a bug in the current hotfix you are using but it should be fixed in the la...

Hello Matt, I tried the methods you mentioned and they were working as expected with the latest hotfix. When I passed USA IP address to GetCountryIDByIp() method, the result was ID 271. Could you try the method with this IP address and see if it works correctly for you? ...