Unsubscribe from all marketing emails using email automation

NS Kentico asked on May 23, 2022 01:37

I'm trying to create an unsubscribe automation that will check if the custom field in the contact "Email Opt = Yes", then unsubscribes the contact from all marketing emails. However, the Newsletter Subscription action asks for a specific newsletter name to perform the unsubscribe action (screenshot attached).

Is it possible to unsubscribe from all Newsletters instead of just one with automation? Image Text

Recent Answers

Dmitry Bastron answered on May 23, 2022 10:13

Hi,

I don't think it's possible with standard out-of-the-box actions, however it's very easy to add a new custom action that can fir your requirement.

First, just create a custom marketing automation action.

Then, withing this action you can call Kentico API to unsubscribe contact from all newsletters.

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