Unable to Install Kentico 8.2

Nishant Khandelwal asked on May 24, 2016 08:28

Hello,

I am trying to install Kentico 8.2 on my local machine. Earlier it was getting installed without any problem but now it is showing error while installing. Other version of Kentico is installing normally but in Kentico 8.2 it throwing following error:

Writing connection string to web.config... Installation failed. Error during import process Error during import process
Message: The method or operation is not implemented.

Exception type: System.NotImplementedException
Stack Trace:
at CMS.IO.Zip.ZipDirectory.DeleteDirectoryStructure(String path)
at CMS.IO.Directory.DeleteDirectoryStructure(String path)
at CMS.IO.DirectoryHelper.DeleteDirectoryStructureInternal(String path)
at CMS.CMSImportExport.ImportProvider.DeleteTemporaryFiles(SiteImportSettings settings, Boolean onlyFolderStructure)
at CMS.CMSImportExport.ImportProvider.CreateTemporaryFiles(SiteImportSettings settings)
at CMS.CMSImportExport.ImportProvider.ImportObjectsDataInternal(SiteImportSettings settings)

Error during temporary files deletion. Please delete the folder C:\Program Files (x86)\Kentico\8.2\WebInstaller\Templates\DancingGoat[Template.zip]\ manually.
Message: The method or operation is not implemented.

Exception type: System.NotImplementedException
Stack Trace:
at CMS.IO.Zip.ZipDirectory.DeleteDirectoryStructure(String path)
at CMS.IO.Directory.DeleteDirectoryStructure(String path)
at CMS.IO.DirectoryHelper.DeleteDirectoryStructureInternal(String path)
at CMS.CMSImportExport.ImportProvider.DeleteTemporaryFiles(SiteImportSettings settings, Boolean onlyFolderStructure)

Error during temporary files creation.
Message: [ImportProvider.LoadObjects]: Cannot import data from newer hotfix version '47' to current hotfix version '0'.

Exception type: System.Exception
Stack Trace:
at CMS.CMSImportExport.ImportProvider.CreateTemporaryFiles(SiteImportSettings settings)

Importing site 'DancingGoat'...

installation

Correct Answer

Vikash kumar answered on May 24, 2016 08:42

Hi Nishant, Currently i am using Kentico 9 and i have done many times uninstalled and installed. Please find the process from below:

Uninstall kentico using kentico setup or in control panel program features.
Check the kentico folder in start/AllPrograms/. If found manually delete it.
if you want to freshly install then delete kentico folder from your location C://inetpub/wwwroot folder
Check in your IIS refresh default website and check if kentico web application present then delete manually from there.
Stop IIS.
Go to your registry edit and search for kentico if found inside any software folder then delete from there manually.
Check ProgramFile(x86) or ProgramFiles whichever you have if found kentico version then delete it manually.
In your run command type "%appdata%" and hit enter it will open a windows explorer with app data just search for kentico in that folder, After that whichever file it will search just delete it.

Then install it. That should install correctly.

I have done the same approach for kentico 9.

1 votesVote for this answer Unmark Correct answer