Tracking the email open rate in Kentico 13

nithya M asked on July 6, 2021 10:19

Hi,I am using kentico 13 free Edition. I have created a mail and sent to the recipients. but it does not track the open rate . In official Document they have mention like we need to enable the Track clicked link checkbox of our newsletter in the Email marketing application. but Track clicked links Option is not shown in Free Edition.so can anyone help me with this?

free edition kentico13

Recent Answers

David te Kloese answered on July 6, 2021 15:14

How did you "create" the email? Was it a newsletter, just a new mail from the "Email Queue" module, or one from API?

I'm not 100% sure on the specifics on what is, but I'm quite sure the free edition doesn't support this feature.

In v12 the free edition only supported 1 newsletter and no email campaigns. You could reach out to support@kentico.com to let them confirm what you could do.

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