Too long path in site import

Mateusz Żebrowski asked on December 4, 2015 13:37

I'm trying import site. I uploaded package (zip) selcet it and click next to unpackage it. The following error appears:

"Error during temporary files creation. Original exception: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters."

So it seems tkat I should change path to temporary directory but I don't know how.

Recent Answers

Roman Hutnyk answered on December 4, 2015 14:52

Mateusz, what is the path to Kentico in the file system? Maybe issue sits there? just a thought...

0 votesVote for this answer Mark as a Correct answer

Timothy Fenton answered on December 4, 2015 15:23

Hello Mateusz how long is the name of the zip? It is weird that there would be this error unless your site is stored deeper than the default C:\inetpub\wwwroot\KenticoProject if you have it deeper in folders than you can run into this issue for sure since the path will be too long to the temporary files, you could try renaming your zip to a shorter name to see if it resolves the issue.

Also you can extract the zip to a folder with the exact name of the zip ( without the .zip extension ), in the root of this new folder should be the Data folder from the import zip and any other files / folders on that same level within the import. the folder would be something like ~\CMSSiteUtils\Import\NameOfZip

This should help with your issue as it will no longer need to extract the zip to the temporary directory.

0 votesVote for this answer Mark as a Correct answer

gamick lisafisher answered on December 7, 2015 19:07

This is a very common problem on windows when the file name crosses particular number of characters then it gives such kind of error. You should check Long Path Tool utility, it can solve this problem.

0 votesVote for this answer Mark as a Correct answer

frank jackson answered on March 24, 2017 09:06

search google for Long Path Tool and it will resolve all of your problems

0 votesVote for this answer Mark as a Correct answer

   Please, sign in to be able to submit a new answer.