Scheduled task - get file from network location

Hi

We created a scheduled task. This task needs to get a CSV- or XML-file from an external location. The customer can upload the file (FTP) to a separate server. Now when we try to access that location, via virtual directory of network path. The only thing that will work is a direct path to the file. This path is entered in the task data field.

So in short:

\\someserver\import\customerfiles\myfile.xml won't work

AND F:\websites\mysite\import\myfile.xml will work but the customer doesn't have access to that location

KR, D.