Power User needs ability to Impersonate users non administrative users

eCommerce admins asked on October 29, 2020 17:41

We have a requirement for a Power User requiring the ability to impersonate normal site users on our Kentico 11 environment. The problem is we wish to offer them the ability to impersonate and manage users but not access any other administration functions within the admin console.

I have tested creating a user with Administration privilege but this user can then access any admin capability. Is there a way to restrict access for this Administrator privilege from seeing all other site administration pages?

How would you suggest we best solve the business need of allowing a subset of users the ability to impersonate without opening up all other admin capabilities?

impersonating

Recent Answers

David te Kloese answered on October 30, 2020 12:07

So what would that person do as an impersonated user? Place orders under that account?... view their orders?

I think you should come up with custom logic to handle these specific tasks, as altering the default impersonation might get to complex and break other things.

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eCommerce admins answered on November 2, 2020 19:51

Help provide production support when users can't submit shopping carts and triage exactly what that user is experiencing. They would require the ability to order on behalf of a Customer and to View Orders within the security context of the user. In addition we have other use cases that would allow users to login on behalf of an Approver for Approval or Orders.

All of our needs can be met by allowing subset of users an ability to impersonate. However, this option wouldn't work if we can't constrain what the Administrator privilege is able to access.

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