Paypal payment method - Update Order Status

Anh Jarvis asked on June 19, 2017 05:46

Hi guys,

I follow the instruction here : https://docs.kentico.com/k10/e-commerce-features/configuring-your-store/configuring-payment-methods/configuring-paypal

But now when customer completed the payment, my order still have status as 'New'. I understand that it happened due to Payment was pending to verified from Paypal side.

I checked Order data and see that we have 'Payment result' data equals 'N/A' How can I configure Paypal to send the response immediately to my site so that I can know that whether payment is successful or not.

Please advice me on this case.

Thanks for your time

Jarvis

paypal payment paypal

Recent Answers

Antti Eikonsalo answered on June 19, 2017 14:05

Hi Jarvis,

In order to get the payment result immediately from PayPal you must configure the PayPal Instant Payment Notification (IPN) URL in the Setting application under E-commerce > Payment gateways > PayPal. The default URL is: ~/CMSModules/Ecommerce/CMSPages/PayPalIPN.aspx

Additionally check that you have defined the preferred order status for successful payments by setting the property Order status if payment succeeds in Store configuration application under Payment methods > [edit PayPal payment method].

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vaibhav Patni answered on April 19, 2018 07:39

We configure like you mention but it still give order status 'NEW' and payment not confirm. and in event log it gives error like:- Event ID: 98320 Event type: Error Event time: 4/19/2018 1:21:10 PM Source: PayPal IPN Event code: IPNNotificationValidation User ID: 65 User name: public IP address: 173.0.81.1 Description: ORDER ID: 4443 TRANSACTION ID: 4V3791489Y2058051 PAYMENT STATUS: Completed IPN notification validity check failed. Machine name: WIN-0NBJHVBEQ5C Event URL: /CMSModules/Ecommerce/CMSPages/PayPalIPN.aspx URL referrer: User agent: PayPal IPN ( https://www.paypal.com/ipn )

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