Paypal payment method - Update Order Status

Anh Jarvis asked on June 19, 2017 05:46

Hi guys,

I follow the instruction here : https://docs.kentico.com/k10/e-commerce-features/configuring-your-store/configuring-payment-methods/configuring-paypal

But now when customer completed the payment, my order still have status as 'New'. I understand that it happened due to Payment was pending to verified from Paypal side.

I checked Order data and see that we have 'Payment result' data equals 'N/A' How can I configure Paypal to send the response immediately to my site so that I can know that whether payment is successful or not.

Please advice me on this case.

Thanks for your time

Jarvis

Recent Answers


Antti Eikonsalo answered on June 19, 2017 14:05

Hi Jarvis,

In order to get the payment result immediately from PayPal you must configure the PayPal Instant Payment Notification (IPN) URL in the Setting application under E-commerce > Payment gateways > PayPal. The default URL is: ~/CMSModules/Ecommerce/CMSPages/PayPalIPN.aspx

Additionally check that you have defined the preferred order status for successful payments by setting the property Order status if payment succeeds in Store configuration application under Payment methods > [edit PayPal payment method].

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