Pagebuilder Error on while trying to edit the content

Geo Neeliyara asked on May 14, 2021 12:32

Hi,

Version: Kentico 12 MVC (v12.0.93)

We have our production environment with 2 Web Server and 1 DB Server. Load balancing is set through firewall. Currently we are getting error while trying to update the content through admin page(Pagebuilder). but i am able to update the content (login to the server and tried update the content)on server. I have admin site set on both server and can access through myurl.com/admin

I hope something wrong on the loadbalancing. does any had similar issue?

Please see the browser console error

builder.js:1 Error: Network Error at t.exports (vendors.js:27) at XMLHttpRequest.d.onerror (vendors.js:27) logException @ builder.js:1 (anonymous) @ builder.js:6 (anonymous) @ builder.js:6 (anonymous) @ builder.js:6 u @ builder.js:6 /cmsctx/pv/6415b8ce-8072-4bcd-8e48-9d7178b826b7/culture/en-IE/wg/0f9a1f3c-9936-49d9-a3bb-c9b6dadb86a9/readonly/0/pts/637566091962058904/ea/1/h/c3c8581006090a948eb5dc1e441b22b3d40b2b97192cf0c19572b403b1652a03/-/Kentico.PageBuilder/Widgets/en-IE/ITM.General.FarmsMapWidget/Index?instance=3b0453f0-2423-409c-b12a-bf427edc921b&uh=9be6eb1e878188581c138eeb1163128827de2bd59422e56d20ade49c46493a95&administrationurl=http%3A%2F%2Flive.itm.ie%2Fadmin&editmode=1:1 Failed to load resource: net::ERR_EMPTY_RESPONSE /cmsctx/pv/6415b8ce-8072-4bcd-8e48-9d7178b826b7/culture/en-IE/wg/0f9a1f3c-9936-49d9-a3bb-c9b6dadb86a9/readonly/0/pts/637566091962058904/ea/1/h/c3c8581006090a948eb5dc1e441b22b3d40b2b97192cf0c19572b403b1652a03/-/Kentico.PageBuilder/Widgets/en-IE/ITM.General.TabWidget/Index?instance=3b0453f0-2423-409c-b12a-bf427edc921b&uh=4f74e4226ef5938be9887a7e9b0672c1d5d00ed0862be65c60b5e0a20d8bf9a9&administrationurl=http%3A%2F%2Flive.itm.ie%2Fadmin&editmode=1:1 Failed to load resource: net::ERR_EMPTY_RESPONSE /cmsctx/pv/6415b8ce-8072-4bcd-8e48-9d7178b826b7/culture/en-IE/wg/0f9a1f3c-9936-49d9-a3bb-c9b6dadb86a9/readonly/0/pts/637566091962058904/ea/1/h/c3c8581006090a948eb5dc1e441b22b3d40b2b97192cf0c19572b403b1652a03/-/Kentico.PageBuilder/Widgets/en-IE/ITM.General.SubpageBannerWidget/Index?instance=3b0453f0-2423-409c-b12a-bf427edc921b&uh=4b047bca8dae600615a6714d88ec3c8efb1791b00c98a4d69607d6ba4c4d61cb&administrationurl=http%3A%2F%2Flive.itm.ie%2Fadmin&editmode=1:1 Failed to load resource: net::ERR_EMPTY_RESPONSE /cmsctx/pv/6415b8ce-8072-4bcd-8e48-9d7178b826b7/culture/en-IE/wg/0f9a1f3c-9936-49d9-a3bb-c9b6dadb86a9/readonly/0/pts/637566091962058904/ea/1/h/c3c8581006090a948eb5dc1e441b22b3d40b2b97192cf0c19572b403b1652a03/-/Kentico.PageBuilder/Widgets/en-IE/ITM.General.TitleWidget/Index?instance=3b0453f0-2423-409c-b12a-bf427edc921b&uh=305196120b86c32bf1ac20578db67e6f31601ac74d8c433ecba97fc78550e29a&administrationurl=http%3A%2F%2Flive.itm.ie%2Fadmin&editmode=1:1 Failed to load resource: net::ERR_EMPTY_RESPONSE page-builder.js:1 Uncaught (in promise) TypeError: Cannot read property 'dispatch' of undefined at t.

Recent Answers


Jeroen Fürst answered on May 21, 2021 16:11

Hi Geo,

Have you tried looking at Page builder troubleshooting tips?

Best Regards, Jeroen

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