Page builder error on 12.0.30

Kenny Epperson asked on July 19, 2019 19:57

Hello,

I just created a new site on 12.0.30, and am having issues when attempting to create new pages that use page builder functionality. I get the message "An error occurred while attempting to retrieve page templates. Contact your system administrator and check that the page builder feature is registered correctly in the MVC project" which was previously fixed by using builder.UseResourceSharingWithAdministration(), which is no longer needed in 12.0.30. I am getting CORS errors in the console which is supposed to be handled by default now. There are no errors showing in the event log or Windows event viewer.

On a side note, I am unable to get any of the default page template functionality working at all either.

Recent Answers


Kenny Epperson answered on July 19, 2019 21:02

I also just installed another brand new instance on 12.0.30 and without touching any code I created a new page type and am unable to create any instances of it without getting the error. I also tried hotfixing to 12.0.31 and am experiencing the same thing.

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Petline developer answered on August 28, 2019 15:10

Same issue for me, started few days ago, nothing changed in the code, all of sudden when I try to create new content page I get the same message. Can anyone advise regarding this issue?

Thanks

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Stephen Price answered on September 6, 2019 22:25 (last edited on September 6, 2019 22:45)

I created a new MVC site on 12.0.31 and experienced the same problem. Just tried upgrading to 12.0.38 ... still no dice.

UPDATE:

Turns out I did a dumb thing which took me far longer than it should have for me to realize. Because this was my first time getting a page on my new MVC site to load, I didn't actually know if everything was setup correctly. Turns out it wasn't, no shocker there. Long story short, make sure your IIS site is looking not at the solution folder, but the mvc project folder. This folder didn't exist when I created the IIS site bc I set that up before creating the project in Visual Studio.

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Petline developer answered on September 25, 2019 15:43 (last edited on September 25, 2019 15:43)

Hi everyone,

Does anyone found the solution for this issue??

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Rananjay Singh answered on April 2, 2020 20:58

I am facing below issue when trying to create new page. I have added "builder.UseResourceSharingWithAdministration();" code in ApplicationConfig.cs but still facing issue.

An error occurred while attempting to retrieve page templates. Contact your system administrator and check that the page builder feature is registered correctly in the MVC project.

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Daniel Hall answered on June 9, 2020 15:27

Hello,

Has anybody found an answer to this? We're experiencing the same issue.

Thanks

Daniel

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