Media Library showing different content depending on browser

J Truelove asked on January 8, 2018 22:53

Hello! See screenshot below. Can you tell me what's going on here? The content of my Media Library is dependent on which web browser I am using to view it. In Chrome, a folder in my Media Library shows 6 images. In IE 11, this same folder contains only 3 images.

SCREENSHOTImage Text

What could be happening here?

Thanks in advance for your assistance!

Recent Answers


Prashant Verma answered on January 9, 2018 04:00 (last edited on January 9, 2018 04:01)

It seems the caching issue in different browser.

I recommend you to perform below actions.

  1. Restart your application/IIS.

  2. Clear cache from kentico admin dashboard Configuration > System. adaaa

  3. Clear cache for your web browser IE 11.0.49.

Thanks

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David te Kloese answered on January 9, 2018 13:19 (last edited on January 9, 2018 13:19)

Do you by any chance use two (or more) Web Farms? Perhaps syncing between the them isn't working properly or was still pending...

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