Kentico Forms (Contact Us) - Rest

Hi guys, I'm new using Kentico and I would like to have somebody to help me with this situation.

I have one custom Contact Us (Forms) that have the fields "Name", "Email" and "Message" and one custom control (ascx) that make this request using JQuery Ajax to submit this form to a rest service "/rest/bizformitem.bizform...". My problem is that this request is being saved on my forms "Recorded Data" but the email (Email notification is configured) is not being sent, updated on email queue or email sent.

Does anyone have any idea how to solve this problem?

Thanks,

Phillipe