Invalid CMS admin url

Jeewani Jayasuriya asked on July 24, 2024 13:49

Hi,

I have set up the website on a new server. When I load the site it's asking me to enter the new licence key. (This site was done with Kentico 11)Image Text

When I click on licenses it re-directs to admin area of another website which was done by Kentico 8.

link text

Please can someone help me.

Recent Answers


John Lougee answered on July 25, 2024 19:05

Hi Jeewani, It is difficult to say exactly why this occurs as I am not able to see which URLs you are talking about. The link you posted looks to redirect back to the CMS for the same site but if you are unsure if you are going back to the correct admin, you can visit the administration directly (typically https://yoursite.com/admin unless this has been changed by your administrators). After logging in there, you should be able to enter the License keys application and add the license for your domain (Manage site licenses). You can get your license keys from the Kentico Client Portal and if you need a guide on how to use this portal, you can find one here: Client Portal Guide

Otherwise, I would check with your site administrators/IT department to have them check on why this is being redirected. I hope this helps!

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Jeewani Jayasuriya answered on July 26, 2024 12:52

Thank you John!

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