Hi. Our client has been analysing the OM_Activity table data, specifically the "userlogin" and "pageview" ActivityType records and has noticed some inconsistencies in the data that has been logged when cross-referencing to other tables, such as the "LastLogon" field in the CMS_User table.
What I would like to know is if there are any restrictions on the data logged to the OM_Activity table caused by things like user having cookies disabled or javascript blocked, or consent acceptance, or anything else?
Many thanks.
Yes, System is basically the equivalent of "No cookies allowed" from the user's perspective and therefore will not allow user tracking. You'd need to set the cookie level at "Visitor" to make full use of user tracking and logging activities.
Cookies disabled and consent acceptance would definitely affect that. There are also some settings like Default cookie level and the ones found under On-line marketing -> Contact management -> Activities that dictates how much data is collected.
Hi Dat, thanks for your reply. Looking in the live CMS our client has all activities enabled but a cookie level set to "System" so I assume this is not going to track user activity and will affect the activity log?
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