Form changes not applied on Live site

Lubomir Zigo asked on September 29, 2015 09:35

I can make changes on Forms in Admin, like add new field or layout change. But these changes are not applied on Live site. New field is missing and old layout is applied. How should I make these changes visible on Live site?

Recent Answers


Maarten van den Hooven answered on September 29, 2015 11:41

Hi Lubomir,

There are possibilities why it is going wrong. So how do you show the form on the live site? With the on-line form webpart or in the content? Which Kentico version are you using?

You can also look at the configuration, for example do you use an custom layout or standard. That's maybe the reason why it not showing your new field.

You can read some documentation and see what is different with your situation.

Here is the documentation of forms : https://docs.kentico.com/display/K82/Forms And here how to place the form on your site : Displaying forms on the live site

Good luck!!!

If this answer helped you, please vote for my answer :-)

0 votesVote for this answer Mark as a Correct answer

Lubomir Zigo answered on September 29, 2015 11:55

So how do you show the form on the live site? I have custom control with BizForm inside it. I set BizFormName and AlternativeBizFormName. Forms are rendered - using custom layout defined as Alternative form. Problem is that change in layout is not visible on Live site. Looks like old version is cached? I tried to restart my server, but not helped.

Which Kentico version are you using? Kentico 8

0 votesVote for this answer Mark as a Correct answer

Maarten van den Hooven answered on September 29, 2015 16:43

Hi Lubomir,

Why using a custom control and why not the On-line form web part on the page?

But if you need the custom control you can also have an look at the code of the standard on-line form webpart : ~/CMSWebParts/BizForms/bizform.ascx.cs, how Kentico does it.

0 votesVote for this answer Mark as a Correct answer

Lubomir Zigo answered on September 29, 2015 17:47

I need custom control because my project requires it and I my implementation works all right. I have only one problem: changes in Alternative form layout in Admin are not applied in Live site.

Is there any way how to remove all old versions of Alternative form or clean Alternative form cache?

0 votesVote for this answer Mark as a Correct answer

Joshua Adams answered on September 29, 2015 21:32

Make sure that if you have categories that are hidden, that fields aren't underneath them. If they are, move them out of the categories, otherwise whatever is in that category, won't be shown. Also, if you are using a custom layout, make sure that you have the fields in the layout. One way to check would be to generate the default after copying your current layout into a notepad file. Then you can see if the issue is with your layout or if it is with your fields and categories/visibility.

Hope that helps

0 votesVote for this answer Mark as a Correct answer

   Please, sign in to be able to submit a new answer.