Form Builder Apply function broken after installing service pack

Hi,

Did you try a complete fresh browser (script cache)? Clean build of both Site and Admin? Did you update from a specific hotfix or was it just the vanilla 12.0 install?

Hi David.

Initially I'd upgraded on my local development instance and the forms were working fine. I then deployed to our test environment, ran CI, performed a hard refresh of the browser to ensure the scripts were reloaded, cleared the CMS cache and did a browser cache clear, all to no avail.

How do you deploy? Manual or automatic? Just a delta or a full file deploy? Could it be that some files where removed but still present on your test environment?

We use Bamboo web deployment tool to deploy so this installs a fresh copy of the site on the test server.

Potentially it misses some references or assets using relative paths that don't resolve.

Does the script error point to any specific file you can manually compare or check?

Since it works locally you could try to run a complete file compare between local and test and see if you find any notable differences that might explain the issue.

Both so you at least have some pointers to what you're missing...

Will do. One thing I should mention is that I ran the Hotfix_default.sql script on the database first before deploying the changes. Is this correct or should I have run the SQL script after deploying?

Well believe official instructions are after, but should not make much difference. You can check the contents of the script if any script path is updated. But doubt it could cause this...

hello, which browser is good recently?

I am still having a problem with this. I have tested against a database that has been upgraded via the Hotfix_12_0_39.exe tool, which works fine, and then tested the same codebase against a database that was upgraded by running the Hotfix_default.sql script (the Hotfix_separated.sql script is empty so not run) and I get the error:

"Uncaught ReferenceError: Sys is not defined at HTMLFormElement.onclick"

This indicates to me that there is an issue when upgrading the database using the hotfix script. Can someone advise on this or is this something I need to raise with support, thanks.

Hi,

I'm quite sure Kentico tested the script, so it must be something specific to yours. Any errors when you run the script?

I think it might be quickest to contact support as they know what the scripts are suppose to touch.

You could try to run the script part by part (or try to identify which section might cause), but that might take a lot of time reverting DB every time something's wrong...

No, there were no errors when running the database script.