EMS: Trigger for Activity Type

Hi Jan,

Is value the "MyCutstomActivity" the same value stored in ActivityTypeInfo.ActivityTitle?

Thanks David

Hi David,

No, it's ActivityTypeInfo.ActivityTypeName.

Thanks Jan, this afternoon, I will do some testing, and let you know what I find.

David

Hi Jan,

I was able to save the Activity Type as Purchase in Contact Management. In the Marketing Automation Module I created the Triggers rule for Activity performed with activity type of Purchase.

The condition I set is Contact.DidActivities("Purchase",1,true). I got a caution sign stating Current Settings can cause the start of unnecessary instances of the same process. Debating if this is an issue.

Thanks David

Well, everytime your contact perform the main activity you configured that further condition gets evaluate and if the contact passes the condition the automation process starts.

Hi David, just think about if you want to have one process for multiple purchases or one process per each, and configure the options accordingly. The warning is there just to stress out you should think about it.

Thanks I now have a working trigger in the Marketing automation module. After a sample is order I can waiting so many days to sent out a follow email.