Ecommerce Payment Question

lawrence whittemore asked on July 20, 2015 14:58

Is there a way for a user to get back to the payment screen after submitting an order? I can see in the my account section that there are order placed that have not been paid for. is there a way for the user to get back to the payment processing screen if they didn't make the payment?

Recent Answers


Virgil Carroll answered on July 20, 2015 16:43

Check this thread out for your answer: https://devnet.kentico.com/questions/pay-for-order-if-payment-page-is-closed

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Bryan Soltis answered on July 20, 2015 16:51

Out of the box, no. Inside of the Admin UI you can go and update the payment information for an order, but that is only for store admins, not the customer. You could build a Payment Form page and have the user go there to update the payment info. You will need to figure out how to redirect the user once they have updated their payment, but it shouldn't be too tough. Just look adding your code in the ProcessData method of the form.

https://docs.kentico.com/display/K82/Creating+a+custom+payment+gateway#Creatingacustompaymentgateway-Creatingacustompaymentgatewayform

  • Bryan
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lawrence whittemore answered on July 20, 2015 19:49

Thanks for your input, looks like I have already asked the question.

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