Dynamic Newsletter - no unsubscribe link in the email (v.8.1)

Hi,

you need to create the unsubscribe page yourself. You can use default Kentico webparts to handle the unsubscribing:

https://docs.kentico.com/display/K81/Integrating+newsletters+into+your+site

You can set the unsubscribe URL per site (or global) in the Settings:

Or create it manual, a bit older Kentico article describes this a bit more: https://devnet.kentico.com/articles/unsubscribe-link-with-custom-text-in-newsletter

Hope this gets you going!

Greets,

David

Thanks for your reply David. But I have already created an unsubscribe page and have the URL of thi spage in the settings for the site correctly. My problem is the token {% UnsubscribeLink %} does not get replaced and it renders empty.

I also tried to build the link myself as in <a href="http://mysite.com/unsubscribe.aspx?subscriberguid={%SubscriberGUID%}&amp;newsletterguid={%NewsletterGUID%}&amp;issueid={%IssueID%}">Click here to unsubscribe</a> but this doesn't work either because non of the tokens ({%SubscriberGUID%}, {%NewsletterGUID%}, {%IssueID%}) are getting replaced when the newsletter is sent.

It is as if it is not possible to have an unsubscribe link with 'dynamic newsletters'! And I naturally question this as there is a field in the configuration section of dynamic newsletter called "Unsubscription page URL:" which makes me think either there is something I am doing wrong or this is a bug.

Hi,

sorry missed that...

As the documentation states its hard to create it so you'll need to set the webpart onto the source page:

Dynamic newsletter unsubscription

Because the content of a dynamic newsletter is loaded from a web page, it may be difficult to include a standard unsubscription link. To allow users to easily cancel their subscription, you can instead add the Unsubscription request web part onto the newsletter's source page. Subscribers will then be able to enter their address and receive a special e-mail with an appropriate unsubscription link.

see: > https://docs.kentico.com/display/K8/Creating+dynamic+newsletters

Greets,

David

Thanks again David. But this is not going to work, is it? Placing the Unsubscription request web part on the source page will display a textbox and a button to the page, but this will not be functional on the email. Even if this approach worked it would put the burden of setting up the unsubscribe link/mechanism on the marketing people which is risky and error prone. I appreciate your answers, but I will write to Kentico Support for further assistance. In version 9, they may have addressed this problem.

We find creating static newsletters based on templates are very limited and difficult while creating dynamic newsletters based on web pages are pretty powerful but without a solid 'unsubscribe' mechanism, it is effectively unusable..

Regards Oz

{%UnsubscribeLink|(resolver)subscriber%} works. I love you!!!

Ozgur, could you please mark correct answer appropriately?