Does Upgrade all keys to the latest version apply licenses that are not archived?

Evident Managed Services asked on May 27, 2019 15:13

Hi all,

Currently we are in the process of upgrading our CMS to K12. We have a platform with a lot of license keys and we are wondering if the Upgrade all keys to the latest version button found in License Management interface applies only to licenses that are not archived.

So far we are unable to find any documentation that explains this.

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Thanks for your time.

Correct Answer

David te Kloese answered on May 27, 2019 15:20

Hi Evident,

Archived keys are ignored in the process, only keys for which you have a valid maintenance contract will be upgraded (free of cost). The process doesn't remove or invalidate any keys. So in case you upgrade a wrong one it shouldn't be an issue any way.


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Recent Answers

Evident Managed Services answered on June 13, 2019 16:46

Thanks for clearing that up!

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