Does the "Track clicked links" option in configuration force URLs to be lowercase in the HTML Email?

Sarah Pengelly asked on December 6, 2017 21:26

I have a client who is adding links that have uppercase and lowercase letters into an Email newsletter in Kentico 10.0.24. When she sends a draft, the link which is added via the CKEditor resolves properly with upper and lowercase letters. When the email is sent to the list, the link is then translated to all lowercase in the system. This causes certain links to fail as the external sites they are on have case sensitive URLs.

I created a test email marketing list and email and noticed when I unclicked "Track Clicked links" the link URL remains as it should be. Is there anyway to disable the system from translating links to all lowercase?

Thanks

email marketing

Correct Answer

Michal Samuhel answered on December 7, 2017 09:09

Hi Sarah,

I believe that you are looking after this web.config key: CMSLinkTrackerKeepUrlCase

https://docs.kentico.com/k10/references/reference-web-config-application-keys#Reference-Web.configapplicationkeys-Emailfeedlinktrackingsettings

This key is by default false, so all tracked links are converted to lower case by default.

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Recent Answers

Prashant Verma answered on December 7, 2017 03:43

Hi Sarah,

In kentico we have some global and site specific settings for URL and SEO.

Steps for settings configuration.

Open your Kentico CMS Admin Dashboard.
Search settings and open it.
Select URL & SEO from your left sidebar.
Select suitable options for Redirect invalid case URLs to their correct versions: Default selected = 'Do not check the URLs case'
Make sure Redirect invalid case URLs to their correct versions: option should not be selected as Redirect all requests to lower case URLs

Thanks

Happy to help

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Sarah Pengelly answered on December 7, 2017 17:52

Thank you Michal. That worked.

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