customer account and the shopping cart

merav tg asked on May 22, 2016 09:07


I don’t know what we did but we encountered an error message when trying to add a product to the cart: “You are not allowed to make an order because your customer account is disabled. Please contact on-line store administrator.“

Do you know why does it pop up? What in the settings has changed?

Please advise. thank you.


Recent Answers

Roman Hutnyk answered on November 21, 2016 16:56

I belieave you were using custom customer registration form. Default one has CustomerEnabled default value set to true. You need to do the same for your custom form.

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