Create new page show blank page

paul li asked on September 24, 2015 08:32

hey guys,

I have a site that uses one of our own custom master page. which was created as a new .master page in the code. We also create a bunch of other pages and templates, they are all working fine. but now I would like to create a page with one of the out of the box page templates. i.e. i m trying to create a FAQs page, using the FAQs templates.

this is what i did:

create a Page (menu item) page with template Q&A question links and list of Q&As
under the new page, i create a faq page, and fill in information.
save the changes.

now if i use one of the existing master page, e.g. the e-commerce site. these steps will give me a nicely layout FAQ page.

however, in my custom site. all i see is blank in all the pages i created with the same step.

can any one point me to the right direction please?

many thanks

custom master page faq

Recent Answers

Maarten van den Hooven answered on September 24, 2015 09:17

Hi Paul,

Do you use the ASPX and portal template combined? If so you need to make sure that the portal engine pages have visual inheritance disabled for all ancestors that use ASPX page templates.

See here the documentation of Kentico 7 and here more information about combining ASPX and Portal in Kentico 8.2

Good luck with debugging your issue.

If this answer helped you, please vote for my answer :-)

1 votesVote for this answer Mark as a Correct answer

Petar Kozjak answered on September 24, 2015 09:21

Hi,

check on that document is correct Page template set. Select created document > Properties > Page template.

So on your master page you should have placeholder on your FAQ template you need to have repeater or any listing control. Also every page template registered in Kentico needs to be assigned to a site.

0 votesVote for this answer Mark as a Correct answer

paul li answered on September 24, 2015 23:22 (last edited on September 25, 2015 00:34)

HI Maarten,

No I am using just the ASPX template. What we have is:

a custom master page, which has the content placeholder in it,

then built a bunch of ASPX pages templates in the source code, which uses the ASPX master page.

Is it possible to use a ASPX master page for a page that uses portal template?

Thanks

0 votesVote for this answer Mark as a Correct answer

paul li answered on September 24, 2015 23:49

HI Petar,

The page templates were set correctly,

Thanks

0 votesVote for this answer Mark as a Correct answer

Maarten van den Hooven answered on September 25, 2015 08:38

Hi Paul,

I don't have much experience with using the ASPX masterpage with portal pages but according to this article "Using both ASPX and portal templates on a single site" it should be possible.

I personally more fan of the portal engine because of the flexibility and the power of Kentico itself.

0 votesVote for this answer Mark as a Correct answer