Content intermittently displaying

J Truelove asked on January 8, 2018 17:27

Hello! Kentico V9. For the past three weeks or so, images and content that I add or edit using the Kentico UI display only intermittently. Here on my machine, I can view a page on our site in Chrome that tells me an image I added to the page is a 404. I jump over to Firefox, and the image displays. I've tried clearning cache of course.

Example (large banner with elderly woman): http://www.generac.com/Industrial/industrial-solutions/healthcare

Screenshot:

Image Text

-=-=-

We have not made any edits to the overall functionality of the site. I just can't figure out what's happening. Can anyone help steer me towards a solution?

Thanks, DevNet!

content

Recent Answers

Peter Cranston answered on January 8, 2018 17:57

I can't see the image on either chrome or firefox, but I noticed that the path has whitespaces in it (.../Solutions by Industry/...), which can sometimes cause problems.

If you can post the hotfix version it could help with identifying the issue.

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J Truelove answered on January 8, 2018 18:17

Thanks for the fast reply, Peter. I eliminated the spaces in the file path and we're still getting the same behavior.

We are v9.0.50 (does this version # include the hotfix version?).

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David te Kloese answered on January 9, 2018 09:51 (last edited on January 9, 2018 09:52)

Weird issue...

I can see the image in Chrome
not in Firefox
can see the image in Firefox Private window
Can see the image in Firefox after deleting cookies (navigated directly to the image)

But now I can't reproduce the issue (always see it in Firefox) anymore..

So guess it's a combination of Firefox and one of your cookies :)

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