capture contact to sync to crm

Hi,

First I assume you've enabled the integration bus settings?

And created the actual connector "CRMConnector" including code?

By default you subscribe to certain events and let your connector handle it. e.g.: docs.kentico.com/.../implementing-outgoing-synchronization.

Is there a reason you don't want to use it this way? If it's because you want it to be synchronized automatically you could also setup an event to do that, an example : docs.kentico.com/.../automatically-synchronizing-staging-and-integration-tasks

Looking at your code you are actually triggering the handling of the task by connector.ProcessInternalTask(task.Task). But think not all properties of IntegrationTaskEventArgs task are set...

I'd look into setting more of those properties, but that requires some logic which Kentico could handle out of the box for you. So I'd say look at the sample in my first link.

Hi David,

Thanks for your help.

Your assumptions are correct. All the settings you mentioned have been set.

The reason behind this change from the documented approach is because the event are only triggered in the admin site when creating a contact but not when completing the form and mapping the fields to a contact. Then no event is raised.

Here is the code of the connector, I have not included the handling as the code segment will be to large.

  public class CRMConnector : BaseIntegrationConnector
    {
        public override void Init()
        {
            // Initializes the connector name
            ConnectorName = CRMConnectorHelper.ConnectorName;  //GetType().Name;
            // Register subscriptions - Contact Object type
            CMSEventLogging.CMSEventLog(EventType.INFORMATION, "CRMConnector", "INITIATECONNECTOR", "CRM Connector Starting");
            SubscribeToObjects(TaskProcessTypeEnum.AsyncSnapshot, ContactInfo.OBJECT_TYPE, TaskTypeEnum.CreateObject);
            SubscribeToObjects(TaskProcessTypeEnum.AsyncSnapshot, ContactInfo.OBJECT_TYPE, TaskTypeEnum.UpdateObject);

            ObjectIntegrationSubscription customTableEmailSub = new ObjectIntegrationSubscription(ConnectorName, TaskProcessTypeEnum.AsyncSimpleSnapshot, TaskTypeEnum.CreateObject, null, CustomTableItemProvider.GetObjectType("customtable.Email"), null);
            SubscribeTo(customTableEmailSub);

            //SMS custom table
            ObjectIntegrationSubscription customTableSmsCreateSub = new ObjectIntegrationSubscription(ConnectorName, TaskProcessTypeEnum.AsyncSimpleSnapshot, TaskTypeEnum.CreateObject, null, CustomTableItemProvider.GetObjectType("customtable.SMS"), null);
            SubscribeTo(customTableSmsCreateSub);
            ObjectIntegrationSubscription customTableSmsUpdateSub = new ObjectIntegrationSubscription(ConnectorName, TaskProcessTypeEnum.AsyncSimpleSnapshot, TaskTypeEnum.UpdateObject, null, CustomTableItemProvider.GetObjectType("customtable.sms"), null);
            SubscribeTo(customTableSmsUpdateSub);

            //ObjectIntegrationSubscription customTableDataSub = new ObjectIntegrationSubscription(ConnectorName, TaskProcessTypeEnum.AsyncSimpleSnapshot, TaskTypeEnum.All, null, CustomTableItemProvider.GetObjectType("customtable.SMS"), null);
            //SubscribeTo(customTableDataSub);

            ////subscribe to seminar registration
            //SubscribeToObjects(TaskProcessTypeEnum.AsyncSnapshot, "bizformitem.BizForm.Seminar_asPerLiveSite");


        } 

        public override IntegrationProcessResultEnum ProcessInternalTaskAsync(GeneralizedInfo infoObj, TranslationHelper translations, TaskTypeEnum taskType, TaskDataTypeEnum dataType, string siteName, out string errorMessage)
        {
            CMSEventLogging.CMSEventLog(EventType.INFORMATION, "SyncCMS", "Triggered", "Start");
            errorMessage = null;

I has been suggested to register the connector in both website projects. But this feels to me to be not the correct approach as I would rather use the in build functionality. It just that the in build functionality seems not to fire on the website, only on the admin site.