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andrewjknox - 2/21/2013 4:33:06 AM

Content Sync Error

The below error is only happening on certain documents - in the case of the one below, it's a simple doc type (not under workflow) - other more complex doc type (under workflow) are getting sync'd okay.

Unfortunately, I'm not getting much in the error so I can't be more specific with the error.

Event ID: 149611
Event type: Error
Event time: 2/21/2013 10:29:04 AM
Source: Staging
Event code: SYNCSELECTEDDOCSMULTIPLE
User ID: 53
User name: administrator
IP address: 127.0.0.1

Description: Synchronization failed, see synchronization log for details.
Synchronizing 'Update document Art' task
Synchronizing the tasks ...

Site name: xxx
Machine name: xxx
Event URL: /CMSModules/Staging/Tools/Tasks/Tasks.aspx
URL referrer: http://xxx/CMSModules/Staging/Tools/Tasks/Tasks.aspx
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.57 Safari/537.17

Regards,
Andrew


Kentico Customer Success	kentico_martind2 - 2/21/2013 5:58:21 AM RE:Content Sync Error Hello Andrew, I've already noticed the same in your ticket... Just some more details... do you have the latest hotfix installed? And as I mentioned, some bugs around the staging were already fixed, the hotfix will be released tomorrow. Best regards, Martin Danko


Member	andrewjknox - 2/21/2013 8:41:45 AM RE:Content Sync Error I don't actually have the latest, I'm only up to hotfix 17. It wasn't an urgent issue in our case - we have several servers that are chained with staging moving around but wanted to give you guys a heads-up in case in did later on! Regards, Andrew


Kentico Customer Success	kentico_martind2 - 2/26/2013 1:26:49 AM RE:Content Sync Error Hi Andrew, could you please confirm that your issue was resolved with after applying the latest hotifx? As I hope... it already should be. Best regards, Martin Danko


Member	andrewjknox - 2/26/2013 3:37:56 AM RE:Content Sync Error Hi Martin, I still haven't been able to apply the fix I'm afraid - everything's gone into code review and being hammer tested so I'm not able to touch it :) Sorry! Andrew


Kentico Customer Success	kentico_martind2 - 2/26/2013 7:26:11 AM RE:Content Sync Error Hi Andrew, thanks for the info. But as you have hotfix 17 already applied, I believe it won't be a big deal to apply also the hotfix 22. I'm pretty sure that your issue will be fixed. So let us know after applying the hotfix. Best regards, Martin Danko